iTunes would open and then immediately freeze. And, no surprise, I had the exact same issue. So, I did the full cleaning, and tried with the 32-bit Apple version of iTunes that you linked. I then rebooted and reinstalled the 64-bit Apple version of iTunes linked, and the exact same issue. I didn't mention, but I then also used Revo to clean out any random files that may have still been lurking (of which there were none). Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.Īs I mentioned above, I deleted every iTunes file per the instructions. Links to the most recent builds are now at the bottom of the page. The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Review the other boxes and the list of support documents further down the page in case one of them applies. ![]() It may also help to temporarily disable any non-Microsoft anti-virus. When reinstalling right click on the downloaded setup file and use run as administrator. ![]() The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. The 64-bit install of iTunes for Windows includes some 32-bit components.įor general advice see Troubleshooting issues with iTunes for Windows updates.
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